Freak-uently Asked Questions

Prioritizing protein helps (1) maintain and build muscle and bone strength, (2) support healthy weight management by increasing fullness, and (3) support healthy skin and overall body function. Individual needs vary.

No. Cold Freak is for anyone looking for more fun sources of protein. Yes, protein helps build muscle. But it also aids in avoiding injury as you age, regulates caloric intake, and helps skin, hair, and nails look healthier.

Protein supports muscle building and recovery and can help you feel fuller longer.

Cold Freak is powered primarily by milk protein isolate and milk protein concentrate, with additional protein from ingredients like pea protein, high-protein wheat flour, and eggs. Together, they provide a complete amino acid profile for muscle recovery and satiety.

Cold Freak has 0g of added sugar and uses sweeteners with minimal impact on blood glucose, but every body responds differently. If you manage diabetes, consult your healthcare provider about how it fits your plan.

No. Cold Freak contains wheat gluten flour — a concentrated source of plant protein. It helps give our cookies their chewy texture and boosts protein. It also means that Cold Freak sandwiches are not suitable for people with celiac disease or gluten sensitivity.

Your sandwiches will be extra hard right out of the shipping box. Let them sit at room temp for 2–3 minutes for the perfect, creamy bite. Some people like them frozen solid for the crunch; others let them soften and slice them in half for two, open-faced treats. There’s no wrong way.

Choose the portion size that matches your goals. Each sandwich packs 20 grams of protein and 200 calories or less. As with any food, moderation matters. Cold Freak is a high-protein treat, not a meal replacement.

Yes—occasionally and in moderation. Cold Freak is made with real dairy and simple ingredients, but it’s formulated for adults seeking high-protein, low-sugar options. If your child has allergies or medical conditions, check with their pediatrician first.

We’ve leveraged decades of cold-chain experience to create a system where Cold Freak always arrives like it should — ice cold. But, in the rare event, something is wrong with your order, contact us within 30 days of delivery. Please include photos of any damaged or melted products so our team can review and make it right. Once verified, we’ll issue a refund or reshipment for eligible orders.

We ship frozen orders Monday–Wednesday to avoid weekend transit delays. Because our frozen shipments can’t be in transit over the weekend, we’re unable to deliver on Sundays, Mondays, or FedEx holidays. Orders placed later in the week will ship the following Monday.

You’ll receive a shipping confirmation email with tracking as soon as your order leaves our facility.

*Note, to ensure successful delivery, please double-check that your shipping address is complete and accurate. We can’t deliver to P.O. Boxes or APO/FPO addresses due to the perishable nature of our products.

Most orders arrive within 1–3 days after shipment, depending on your location.

Because we ship frozen with dry ice, we carefully time shipments to ensure your order arrives cold and ready for the freezer.

At this time, we only ship within the continental United States.

Every order ships in a recyclable cooler with enough dry ice to keep your performance desserts rock solid through delivery day. Please unpack immediately and move items to your freezer. Handle dry ice with gloves—it’s about −110°F, which is nearly 100° colder than your freezer.

For best texture and flavor, let your sandwiches equilibrate in the freezer for a few hours before eating.

You’ll receive an email with your FedEx tracking number as soon as your label is created, so you can follow your frozen desserts to your doorstep.

No. All packages are shipped signature-free, meaning FedEx is authorized to leave them at your door. This ensures your order doesn’t melt during multiple delivery attempts.

To protect product quality, we don’t ship frozen packages that would be in transit over a weekend.

If you order Thursday–Sunday, your order will typically ship the following Monday.

Absolutely. You can ship Cold Freak directly to someone else and include a gift message at checkout. Each order ships in insulated packaging to stay frozen.

We currently ship within the contiguous United States.

We can’t ship to P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, or U.S. territories.

We source primarily from U.S. dairy producers and specialty ingredient suppliers who meet strict quality and safety standards. Every ingredient is chosen for taste, functionality, and integrity.

Net carbs = Total Carbohydrates − Fiber − Allulose − Erythritol. This reflects the carbs that have a meaningful impact on blood sugar.

Cold Freak uses tapioca fiber, a soluble prebiotic fiber. It helps create our smooth texture and supports the low net-carb count. Tapioca fiber is well-tolerated and adds natural sweetness without spiking blood sugar.

Allulose tastes like sugar with a fraction of the calories and has minimal impact on blood glucose. It occurs naturally in foods like figs and raisins. The FDA treats allulose as a carbohydrate but excludes it from “total sugars” and “added sugars” on the Nutritional Facts label.

Erythritol is a naturally occurring sugar alcohol that adds sweetness and smoothness with virtually zero calories and minimal impact on blood sugar. Like many sugar alcohols, some people may notice mild digestive sensitivity if consumed in excess.

We love it because it’s a concentrated source of plant protein and gives our cookies their chewy texture. Because it contains gluten, Cold Freak isn’t suitable for people with celiac disease or gluten sensitivity.

Yes. Every French Press Bench Press sandwich contains roughly 15–20 mg of caffeine, similar to a few sips of freshly pressed coffee.